Terms of service

Cancellations and Refunds

We accept cancellations and will issue a full store credit refund for any cancelled orders. Please review our refund policy for more details.

Please note that we do not offer cash refunds

Shipping Policy

For more details, please refer to our full shipping policy.

Allergies

Our products may contain allergens, including nuts. If you or anyone else has a specific allergy, please inform us at the time of placing your order or prior to the delivery date to help prevent any allergic reactions.

Products

Once a product is delivered, it is the recipient's responsibility to store it properly to prevent damage. All sweet items, including cakes, macarons, tarts, éclairs, and other desserts, should be refrigerated as soon as possible. 

While we strive to display the colors and images of our products as accurately as possible, the final product may vary slightly. Please note that we cannot guarantee the accuracy of color display on your computer monitor.

We offer custom products and to accommodate modifications to any aspect of our standard products listed online. However, customers must first submit a request via email or chat with us to receive a quote.

Change of Policy

Sweet Slice reserves the right to modify these Terms and Conditions at any time without prior notice.